Legal Document

89bb Privacy Policy — How We Handle Your Data

At 89bb, your privacy is taken seriously. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.

📅 Last Updated: January 2026

Introduction

This Privacy Policy ("Policy") describes how 89bb ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal data provided by users ("Player", "you", "your") when accessing or using the 89bb platform at 89bb.ws. By registering an account or otherwise using the 89bb platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

89bb is committed to handling your personal data responsibly and in accordance with good data protection practice. We collect only the personal data that is necessary to provide you with a safe, functional, and compliant gaming experience on the platform. This Policy applies to all registered players, regardless of their location within Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

Important: This Policy was last updated in January 2026. We may update this Policy from time to time. Continued use of the 89bb platform following any update constitutes your acceptance of the revised Policy. You should review this page periodically for changes.

What Personal Data We Collect

89bb collects personal data across the following categories. We collect only what is necessary for the purposes described in this Policy:

Identity Data
Full name, date of birth, and a copy of government-issued ID when requested for KYC verification.
Contact Data
Mobile number (primary account identifier), and optionally an email address used for account notifications and support communications.
Payment Data
Transaction records including deposit amounts, withdrawal requests, payment method identifiers (bKash wallet number, Nagad number, card last four digits), and timestamps.
Gaming Activity Data
Bet history, game session logs, win and loss records, bonus usage history, and responsible gaming tool settings applied to your account.
Technical Data
IP address, device type, operating system, browser type and version, session duration, and pages visited within the 89bb platform.
Support Data
Records of communications with 89bb customer support, including message content, timestamps, and resolution notes, retained to maintain service quality and resolve disputes.

How We Use Your Personal Data

89bb uses the personal data we collect for the following purposes. We will only use your data in ways that are compatible with the purpose for which it was collected:

  • Account Management
    To create, maintain, and secure your 89bb account, verify your identity through KYC checks, process deposits and withdrawals, and deliver customer support communications related to your account.
  • Platform Operation and Improvement
    To operate the 89bb platform reliably, diagnose technical issues, analyse gameplay patterns to improve the user experience, and develop new features that better serve players in Bangladesh.
  • Fraud Prevention and Security
    To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, account takeover attempts, and other prohibited activities. 89bb uses automated fraud detection systems that process transaction data in real time.
  • Responsible Gaming Compliance
    To monitor gaming behaviour patterns that may indicate problem gambling, to enforce deposit limits and self-exclusion settings applied by players, and to comply with our responsible gaming obligations.
  • Marketing and Promotions
    To send promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. Players may opt out of marketing communications at any time by contacting 89bb support. Opting out of marketing does not affect essential account communications.

89bb processes your personal data on one or more of the following legal bases: (a) Contract performance — processing that is necessary to provide the gaming services you have registered for and to manage your account; (b) Legal obligation — processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and responsible gaming regulations; (c) Legitimate interests — processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights; and (d) Consent — where you have provided explicit consent for a specific processing purpose, such as receiving marketing communications.

Where 89bb relies on legitimate interests as the legal basis for processing, we have assessed that the processing is necessary, proportionate, and does not unduly override your privacy rights. You have the right to object to processing based on legitimate interests — see the Your Rights section below for details.

How We Share Your Personal Data

89bb does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

  • Payment Processors
    Transaction data is shared with bKash, Nagad, Rocket, Upay, and card payment processors solely for the purpose of processing deposits and withdrawals. These providers operate under their own privacy policies and contractual data processing obligations.
  • Game Providers
    When you play a game powered by a third-party provider such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, or Ezugi, your player ID and session data are shared with that provider to enable gameplay and calculate game outcomes. No more data than is necessary for this purpose is shared.
  • Legal and Regulatory Authorities
    Personal data may be disclosed to law enforcement agencies, financial intelligence units, or other competent authorities where 89bb is legally required to do so — for example, in connection with a court order, anti-money laundering investigation, or regulatory compliance audit.
  • Fraud Prevention Services
    Anonymised or pseudonymised transaction and behavioural data may be shared with specialist fraud detection and responsible gaming compliance services that assist 89bb in identifying patterns of suspicious activity or problem gambling behaviour.
No data sale guarantee: 89bb will never sell, rent, or trade your personally identifiable information to any marketing company, data broker, or unrelated third party. Data shared with service providers is governed by binding contractual terms that restrict its use to the stated purpose only.

Cookies and Tracking Technologies

89bb uses cookies and similar browser-based storage technologies to maintain your login session, remember your language and display preferences, and measure platform usage in aggregate. Strictly necessary cookies — those required for the platform to function at all — are set automatically. Analytics cookies that help us understand how players navigate the platform are set only with your consent, where required by applicable law.

89bb does not use third-party advertising cookies or share cookie-based data with social media platforms for advertising targeting purposes. You may clear cookies at any time through your browser settings; note that clearing session cookies will log you out of your 89bb account. Certain platform features may not function correctly if strictly necessary cookies are blocked.

Data Security

89bb implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the 89bb platform is encrypted using 256-bit SSL (TLS) encryption. Sensitive account data is stored in encrypted form at rest. Access to player personal data within 89bb's internal systems is restricted to authorised personnel on a need-to-know basis.

While 89bb takes data security seriously and maintains industry-standard protections, no internet-based platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 89bb will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the breach.

Data Retention

89bb retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required by applicable law. In practice, this means: account data is retained for the duration of your active account relationship with 89bb, and for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; support communications are retained for two years from the date of the most recent interaction.

When your personal data is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, 89bb will securely delete or anonymise it. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes and is not subject to this retention policy.

Your Privacy Rights

As a registered player at 89bb, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 89bb support at [email protected]:

Right of Access
Request a copy of the personal data 89bb holds about you, along with information on how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held about you. Where possible, you may update basic contact information directly from your account settings.
Right to Erasure
Request deletion of your personal data in circumstances where it is no longer necessary, where you withdraw consent, or where processing was unlawful. This right is subject to legal retention obligations that may require 89bb to retain certain data.
Right to Restriction
Request that processing of your personal data be restricted in certain circumstances — for example, while the accuracy of data you have contested is being verified.
Right to Object
Object to processing of your personal data where 89bb relies on legitimate interests as the legal basis, including profiling. You may also object to receiving marketing communications at any time.
Right to Portability
Where processing is based on your consent or on contract performance, request a copy of the personal data you provided to 89bb in a structured, commonly used, machine-readable format.

89bb will respond to all valid data rights requests within 30 days of receipt. In complex or high-volume cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. We reserve the right to verify your identity before processing any data rights request.

Protection of Minors

89bb strictly prohibits the registration and use of the platform by persons under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If 89bb becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has created an 89bb account using your details or their own, please contact 89bb support immediately at [email protected] so that we can investigate and take appropriate action without delay.

Changes to This Privacy Policy

89bb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the 89bb platform. The date of the most recent revision is shown at the top of this page. Where a material change is made to this Policy, 89bb will notify registered players by posting a prominent notice on the platform or by sending a notification to the mobile number or email address associated with your account.

Your continued use of the 89bb platform after any revision to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change made to this Policy, you should stop using the platform and may request account closure by contacting 89bb support. We encourage all players to review this Policy periodically to stay informed about how 89bb protects and uses your personal data.

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